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Legal & Privacy

1. Your Right to Privacy: Managing Data Sharing and Selling 

RealONot respects your right to control how your data is used. If you’re located in California or in any other jurisdiction with similar regulations, you have the right to opt out of data sales and sharing, per the California Consumer Privacy Act (CCPA). To review or update your preferences, please visit www.realonot.com/services.html or contact us directly at [email protected].

2. Transparency in Cookie Usage

We use cookies to enhance your experience, improve our services, and analyze usage patterns. Cookies are categorized as necessary cookies, which are essential for the platform’s functionality; preference cookies, which remember your settings and preferences; performance cookies, which help us improve by analyzing site usage; and marketing cookies, which are used to show relevant ads and content. Under GDPR, you have the right to consent to or opt out of non-essential cookies. You can manage these preferences anytime in our Cookie Settings.

3. Your GDPR Data Rights

As a RealONot user, especially if you’re located within the European Union, you have the following rights under GDPR. You have the right to access, which allows you to request a copy of your personal information and confirm how it’s being used. The right to rectification means you can request corrections to any inaccuracies in your information. You have the right to erasure, also known as the “right to be forgotten,” allowing you to request that we delete your personal information under certain conditions. Restriction of processing is another right, permitting you to ask us to limit how we use your data in specific circumstances. Data portability allows you to obtain your data in a structured, commonly used format for transfer to another service. Additionally, you have the right to object to how your data is processed, particularly for direct marketing purposes. Lastly, you may withdraw consent for any data uses based on your consent at any time. To exercise these rights, please submit a request through www.realonot.com/legalprivacy.html or contact us at [email protected].

4. Data Retention and Security

We store your data only for as long as necessary to provide our services or as required by law. RealONot employs strict security measures in compliance with GDPR and other international regulations. These include encryption, regular security audits, and secure storage protocols to protect your information from unauthorized access or breaches.

5. International Data Transfers

RealONot operates globally. If your data is transferred outside the European Economic Area (EEA), we take steps to ensure it is protected in line with GDPR requirements, such as implementing Standard Contractual Clauses (SCCs) and supplementary measures.

6. Contact and Support

If you have any concerns or need assistance with your data rights, our support team is here to help. Contact us at [email protected] or call us at +1-617-807-0128. You also have the right to file a complaint with your local Data Protection Authority (DPA) if you feel your rights have been violated.

Terms and Conditions

Welcome to RealONot. By using our website and services, you agree to these Terms and Conditions. Please read them carefully, as they outline your rights, obligations, and RealONot’s policies regarding use of our platform. If you do not agree with these terms, please discontinue using our services.

1. Overview of Services, User Responsibilities, and Account Management

RealONot provides a platform for users to authenticate items, such as luxury goods and collectibles, to verify authenticity. While our services are designed to offer insights into item authenticity, they are not a guarantee of an item’s value. As a user, you agree to provide accurate information, comply with all applicable laws, and refrain from any illegal activities or unauthorized data collection. You are responsible for the security of your account information, including passwords, and for any actions taken under your account. RealONot is not liable for any loss or damage due to failure to protect account information. Fees apply to services you select, and payments are non-refundable once services are rendered unless otherwise required by law.

2. Intellectual Property, User-Generated Content, and Privacy Policy

RealONot and its licensors retain all intellectual property rights for the content on this website, including but not limited to trademarks, logos, and proprietary information. You may only view and use this content for personal, non-commercial purposes. Unauthorized reproduction or use of RealONot’s intellectual property is strictly prohibited. If you submit any content as part of the authentication process (e.g., images or item descriptions), you grant RealONot a non-exclusive, royalty-free license to use, display, and distribute your content as needed. You affirm that any content you submit is owned by you or that you have the right to use it. Our Privacy Policy governs how we collect, use, and protect your personal data. By using RealONot, you consent to the practices outlined in this policy and understand your rights, such as access, correction, and deletion of your data.

3. Liability, Third-Party Services, and Changes to Terms

RealONot is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the platform. While we strive to provide accurate authentication reports, RealONot disclaims any guarantee of accuracy or completeness. Our platform may include links to third-party websites or services, which RealONot does not control. We are not responsible for content or policies on third-party sites and are not liable for any loss or damage from your interactions with these sites. We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the platform after changes are made signifies your acceptance of the revised terms.

4. Termination, Governing Law, and Contact Information

RealONot reserves the right to suspend or terminate your account at any time if you violate these terms or engage in activities that harm the platform or its users. In the event of termination, you remain responsible for any outstanding charges. These Terms and Conditions are governed by the laws of the State of Massachusetts, USA, and any disputes will be resolved under the jurisdiction of Massachusetts courts. For questions or concerns about these Terms and Conditions, please contact us at [email protected] or call +1-617-807-0128.

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